Even though it is always a good idea to hire more workers to add to your ranks, keeping the best employees in a collections agency is key. It has become a recent trend that tenured collectors are now requesting to work at home.

Almost everyone who has been in debt has received the dreaded phone call from a debt collection agency. But sometimes one phone call turns into twenty, and even worse, an agent may be aggressive and borderline threatening on the phone.

Exactly who is trying to get me to pay up? The Fair Debt Collection Practices Act was unleashed in the 1970s and provided many protections for consumers. There are strict rules and regulations that a debt collector must abide by, and if any of these regulations are violated, there is a good chance that you could sue that agency. But what about that friend of yours who owes you five bucks? Do you have to grant them thirty days to refute the claim? Clearly, you do not.